iPhone Email Setup

iPhone Email Configuration Settings for InnoTech hosted email

Below, you will find step-by-step instructions for configuring your iPhone to interface with your InnoTech hosted email account. These instructions apply to iOS 11. Please remember that if you need assistance, you may contact us for further assistance.

  • Navigate to the iPhone "Settings" app
  • Swipe down to "Accounts & Passwords"
  • Beneath "Accounts", touch "Add Account"
  • Touch "Other"
  • Touch "Add Mail Account"
  • Enter your Name as you would like it to appear on emails which you send
  • Enter your complete email address (including the domain name; example myemail@mydomain.com) and your password (which is case sensitive)
  • Enter a brief description for your email account
  • When you have entered the above information, touch "Next" to continue
  • Make sure "IMAP" is selected; if "POP" is selected, please select "IMAP" and continue
  • For "Incoming Mail Server", enter the following:
    • Host Name: imap.secureserver.net
    • User Name: enter your complete email address, example: myemail@mydomain.com
    • Password: enter your password (case sensitive)
  • For "Outgoing Mail Server", enter the following:
    • Host Name: smtpout.secureserver.net
    • User Name: enter your complete email address, example: myemail@mydomain.com
    • Password: enter your password (case sensitive)
  • When the above information has been entered, touch "Next" to continue
  • The account will now be verified and you will see a "Verifying" message
  • The verification process can take up to 5 minutes to complete

Troubleshooting Common Problems

After performing the above steps your InnoTech hosted email account should be able to successfully send and receive email. If your account does not operate correctly, please verify the following:

  • Make sure you select IMAP as the email account type
  • Make sure that when the iPhone has requested your "User Name" you have entered your FULL email address, including the domain name. For example myemail@mydomain.com
  • When entering your password, take your time entering the values and make sure you enter the letters in upper or lower case as required

Use the information on this page to configure your iPhone for an InnoTech hosted email account.

About InnoTech

InnoTech is a leading provider of professional Website Design Services, Website Hosting, Mobile Website Services, Email Marketing, Social Networking Services, Search Engine Optimization, and Database Design, Implementation, and Hosting Services for small businesses throughout Connecticut and Rhode Island. With over 100 unique website design projects successfully implemented over the years, InnoTech has the experience to deliver for your small business or non-profit organization. InnoTech is a Limited Liability Corporation (LLC) which is registered with the State of Connecticut.

Visit www.innotechllc.us to learn more about InnoTech and the professional business services which they provide.